Privacy Policy

How WildMango (Webmate Digital OU) collects, uses and protects your personal data.

We have a special focus on confidentiality of your data. Having used the service, you have trusted us and we honor this. We make every effort to keep your personal data safe. We act with a view to the best interests of our clients and do not withhold information concerning your personal data processing.

We have endeavored herein just to reveal in what way we process your personal data. Furthermore, we explain how you can contact us should you face questions regarding your personal data.

This Privacy Policy shall cover all forms of information we collate through any platforms permitting thereto, or through other channels related therewith (such as e-mail messages delivered to our customer support service / help desk).

We reserve the right to alter the Privacy Policy intermittently. You are recommended to check this webpage regularly to be kept up-to-date on alterations. Should such alterations affecting you personally be entered thereto (for example, if we intend to process your personal data for purposes other than those mentioned previously), we shall notify you thereof prior to commencing our successor activity.

In case you do not agree to this Privacy Policy, we ask you to refrain from using our services. If you agree to our Privacy Policy, then we shall be willing to work with you.

What personal data shall be collected by Webmatedigital.com?

In the event you intend using our services, we shall request to provide certain information: your name, preferred owner’s contacts, payment details and other information. Optionally, you may specify advanced details and feedback. Furthermore, we accumulate some details from your computer, phone, iPad or other device you use to access our services, such as IP address, the type of the browser used and language settings. There are times when we receive information about you from third parties or obtain some other information automatically.

What shall Webmatedigital.com collect and use your personal data for?

Most notably, we shall request your personal data to assist you with setting the Order as well as to offer you extra services. We also shall use it to contact you or notify you of new discounts and special offers, as well as new products or services which may, to our reckoning, be interesting for you. There are some other cases.

In what way shall Webmatedigital.com share your personal data with third parties?

Third parties, in different ways and for various reasons, are provided with access to the Webmatedigital.com service. The main objective shall be to make provision for high-quality services and get through with the client properly. Your data may be obtained by other parties as well whom we attract for providing you with services of Webmatedigital.com — for example: finance institutions, advertising companies, companies’ subsidiaries (including Webmatedigital.com-affiliated and other persons affiliated with us), and in some cases governmental or other competent bodies if required by law. We do not trade with your personal data and do not provide them for temporary use.

How shall your personal data be transferred to other companies being Webmatedigital-affiliated?

Webmatedigital.com is a part of Webmate Digital OU. Read the information describing the way of transference of your personal data to the companies being Webmate Digital OU-affiliated in the appropriate section below.

How shall Webmatedigital process messages you send thereto?

Webmatedigital.com shall assist you in exchanging information with us. Information exchange shall be implemented through Webmatedigital.com. Further, you can find detailed description of the methods by means of which Webmatedigital.com receives and processes such messages.

How shall Webmatedigital.com use mobile devices?

We release free mobile applications, targeting to collect and process your personal data in much the same way as our site does. Still, the applications allow using our service in determining the location. Further, there is submitted a detailed description you may get acquainted with.

How Webmatedigital.com shall use the networks?

For providing the service, Webmatedigital.com shall use social networks in different ways. With this objective in view, we shall be able to collect some of your personal data or provide thereof to social networks. Further submitted is a detailed description you may get acquainted with.

What security procedures shall Webmatedigital.com use to protect your personal data?

We shall accomplish comprehensively the appropriate security procedures targeting to prevent unauthorized accessing or abusing the personal data being processed by us. Further submitted is a detailed description you may get acquainted with.

How shall Webmatedigital.com use children personal data?

Unless otherwise specified, the service can be used just by persons aged 16 years. We shall process the information of children only with the consent of the parents or a legal guardian, or in such a case when the information to be processed has been submitted by the parents or by legal representatives.

How shall you supervise the personal data being transferred by Webmatedigital.com?

You shall be able at any time to exercise the right to get acquainted with what personal data are being kept with us. Personal information review may be obtained through forwarding the proper request to the e-mail specified below.

Who shall bear the responsibility for processing the personal data on the website and mobile apps of Webmatedigital.com?

Webmatedigital.com — WebMate Digital OU Company, with its head office in Estonia, Tallinn — shall supervise processing the personal data on the Website thereof.

What type of personal data shall Webmatedigital.com collect?

The personal data you shall provide us.

Webmatedigital.com shall collect and use the data you provide us. When raising the order using the follow-up form on our website, you shall (at the very minimum) specify your name and e-mail address. Based on the order type, we may request you to specify your address, phone number, date of birth, the names of promoters dealing with you, and any of your preferences pertaining to the order.

We shall collect your data as well in cases when you need to contact our customer support service or to turn to us through any other communications links (through social networks, for example). We shall collect information contained within your feedback, including the display name and the user pic (if you have it installed).

There are some other cases available as well when you provide the data for us. For example, if you are scrolling through the order options using a mobile device, you give your consent of allowing Webmatedigital.com to determine your current location or to provide access to your contact information for us — which assists us in providing the highest level of service for you.

You can decide to participate in referral programs or drawings — this is the case when you are to submit your personal data as well. In addition, you shall be able to forward us your feedback on our website and share your opinions and apply for assistance in using our services on Webmatedigital.com.

The other persons’ data you shall provide us.

It may happen that you place the order not for yourself. Probably, you place the order in favor of another person whose data you submit for placing the order, or you place the order on behalf of someone else. In some cases you may use Webmatedigital.com for sharing the information with other users.

Therewith you are to be sure that a person or the persons whose personal data were submitted by you are conversant thereof, understand and agree with the methods of using their data by Webmatedigital.com (as specified in this Privacy Policy), forasmuch as it is the sphere of your responsibility.

The personal data collected automatically.

Even in case you haven’t placed the order (or have placed thereof), when using our websites or apps we shall collect certain data automatically. This shall be applicable to your IP address, date and time when you used our services, information of hardware and software, the Internet browser you use, the operating system installed on your computer (e.g. version of the application and language preferences). Furthermore, we shall collect information of clicks and pages which were displayed for you.

Should you use a mobile device, we also shall receive the data which identify your mobile device, the device settings and characteristics thereof, apps soft failures and other system operations. When placing the order, our system shall fix from which sites you have surfed onto our website and/or applications.

The personal data obtained from other sources.

Apart from information being transferred by you personally to us, we shall be able to obtain information about you from other sources. The latter shall include business partners (e.g. affiliates, subsidiary enterprises of the companies being a part of the Webmatedigital.com, and other persons affiliated with us, as well as other independent third parties). The entire data being received therefrom may be consolidated with the information provided by you.

What for shall Webmatedigital.com collect and use your personal data?

We shall use the information collected about you in different purposes, including: site purchase order processing; customer helpdesk (during business days, 11:00 a.m. — 5:00 p.m.); marketing (periodic mailing of news about products and services, with the option to unsubscribe at any time); intercommunication via mail, e-mail, phone and messages; market research; service improvement using de-identified data for analytical purposes; calls tracking; providing reliable service and identifying fraud; and juridical purposes.

Your personal data shall be submitted to Webmatedigital.com on a voluntary basis. However, depending on the types of services, in some cases we shall be able to provide you the service just upon collecting certain personal data. For instance, we shall fail to process your order until we receive the information of your name and contact details.

How shall Webmatedigital.com transfer your personal data to third parties?

In particular circumstances we shall transfer personal data to third parties: to local Webmatedigital.com offices for user support; to third-party organizations acting as service providers (clients support, market research, products and services development, detection and prevention of fraud, marketing services); to competent authorities to whatever extent that is required under the law; and to business partners disseminating or advertising the Webmatedigital.com services.

Personal data transfer may include transferring the personal data to countries where the legislation on personal data protection is not as developed as in the European Union. In such cases, we conclude specific agreements to ensure protection in compliance with European standards.

How shall Webmatedigital.com protect and keep your personal data?

We follow adequate safety procedures to prevent unauthorized access to your personal data and unqualified use thereof. We use relevant corporative systems and procedures aimed at protecting and keeping safe the personal data submitted to us. We use security procedures and apply technical and physical restrictions for using the personal data and getting access thereto on our servers. Employees granted with peculiar rights have exclusive access to the personal data while accomplishing their duties.

We shall keep your personal data within such a time period which we consider necessary in order that you could use our services, we could provide you our services in observance of the applicable legislation, for settlement of disputes, and for any other purposes allowing us to conduct business activities, including revealing and preventing the fraudulent and other illegal actions.

How shall Webmatedigital.com process the personal data of children?

The services offered by Webmatedigital.com shall not be suited to children under 16 years old. Children under 16 shall be allowed using our services just with the consent of the parents or a guardian. Should we become aware that we process the information of children under 16 without appropriate consent of the parent or guardian, we shall reserve our right to remove such information.

How shall you control the personal data submitted to Webmatedigital.com?

You shall be able to:

• request us to overview your personal data being at our disposal;
• notify us of any alterations or request correction of details;
• in some cases, request us to delete personal data, lock or limit processing thereof, or forward a refusal with regard to specific ways of using of your personal data;
• in certain cases, request that we forward your personal data submitted to us to third parties.

If we use your personal data pursuant to consent obtained from you, you shall be entitled to recall such consent at any moment in accordance with the applicable law.

Should any questions arise in relation to this Privacy Policy or regarding the enjoyment of your rights or at availability of complaints, please contact us via dataprotectionoffice@webmatedigital.com. You may also turn to the local data protection supervisory authority.

Who shall be responsible for personal data processing on Webmatedigital.com and how to contact us?

WebMate Digital OU shall implement the control over processing the personal data in accordance with this Privacy Policy. WebMate Digital OU is a private limited company registered in accordance with the legislation of Estonia, having the corporate office at: Harjumaa, 1015, Tallinn, Estonia.

If you have questions about this Privacy Policy or about the processing of your personal data, please contact our data protection specialist at dataprotectionoffice@webmatedigital.com. Regarding matters of support, please contact our helpdesk service at info@wildmango.games.

About cookie files

When you use our online services, including applications, cookie files and other tracking technologies can be used differently: for instance, to support the work of the website, traffic analysis or for advertising purposes. Those technologies shall be either used explicitly by us or by our business partners, including third-party providers of services and advertising platforms we operate therewith.

A cookie file is a small piece of information transferred to the browser in your computer or mobile device. We use first-party cookie files (belonging to Webmatedigital.com) and, where applicable, third-party cookie files. Cookies may be session cookies (deleted when you close the browser) or persistent cookies (lifetime up to 5 years; longer only in exceptional cases such as security).

Cookie files shall be used for various purposes: technical (necessary to display our site and ensure smooth function), functional (store your preferences and assist usage), analytical (find out how users interact with the website and optimize it), and commercial (re-targeting based on actions you perform in the Internet, e.g. searching history, browsing).

To learn more about how to work with cookie files or how to delete them, visit allaboutcookies.org and the Online Help Section of your browser. Using browser settings you shall be able to choose which cookie files to accept and which to decline. To opt out of personalized advertising from NAI/IAB members, visit networkadvertising.org, youronlinechoices.com or youradchoices.com.

Should any questions arise in regard to this clause regarding cookie files, please forward thereof to dataprotectionoffice@webmatedigital.com. This Clause on cookie files may be altered. Please visit this page regularly to be kept informed of the last updates.